Car shipping companies compared, from their own terms
What Montway Auto Transport, Sherpa Auto Transport, SGT Auto Transport, Navi Auto Transport, Ship A Car Direct and uShip publish about who handles your car, when you can reach them, payment, cancelling and price changes, next to my own terms. Checked October 31, 2026.
What is different with me
One person, start to finish
I quote, book and follow your car myself, from pickup to delivery, on my own line (567) 666-4241.
Prices without a phone call
My route prices are on this site. No email or phone number needed to see them.
Nothing charged up front
Nothing is charged until a carrier accepts your car with a pickup date.
At a glance
Short versions of what each company publishes. The full wording and links are under “Details and sources”.
| Company | Who handles your car | The phone number on their site | See a price before giving your phone or email | Charged before a carrier is assigned | Cancel fee | Price promise | Things in the car |
|---|---|---|---|---|---|---|---|
| Brian (Leader Auto Ship) | Brian himself, pickup to delivery | Brian’s own line, (567) 666-4241 | Yes, route prices on the site | No | Free until a carrier is dispatched | Confirmed rate is fixed | 100–150 lbs included |
| Montway Auto Transport | A pool of advisors + chat bot | Company line | Email first | No | $249 or more after a carrier | Rate rises covered for 30 days | 1 bag, up to 100 lbs |
| Sherpa Auto Transport | A team of transport experts | Company line | No, phone and email first | $1 card check | $50 before a carrier, then the initial payment | Covers a gap up to $300 | Up to 100 lbs |
| SGT Auto Transport | Sales, dispatch, support and claims teams | Company line | No price shown on the form | No | $199 | Match a lower price found within 24 hours | Up to 100 lbs |
| Navi Auto Transport | Dedicated advisors (not named) + AI chat | Company lines by department | No, phone and email first | No | $199 after dispatch | No change without your OK | Up to 100 lbs, declared |
| Ship A Car Direct | One point of contact (not named) | Company line | Estimate calculator, no info needed | No | $100 after a carrier | None published | Not allowed |
| uShip | Whoever wins your listing | uShip support; the carrier’s own after booking | Listing and account first | At checkout | Sources differ | Up to $500 back | Only if agreed |
Details and sources: every line with its link
Who they are
- Brian (Leader Auto Ship)
- Broker. DOT #4232283, MC #1638331.details
- Montway Auto Transport
- Broker. USDOT 2239816, MC 611862.source
- Sherpa Auto Transport
- Broker. USDOT 4085166, MC 1555035.source
- SGT Auto Transport
- Broker. USDOT 2521690, MC 873392.source
- Navi Auto Transport
- Broker. USDOT 4248916, MC 1646663.source
- Ship A Car Direct
- Broker. USDOT 2241272, MC 632461.source
- uShip
- Marketplace: carriers and brokers bid, or you pick an instant rate. uShip says it is not a transport provider and publishes no USDOT or MC number of its own.source
Who handles your car
- Brian (Leader Auto Ship)
- Brian himself quotes, books and follows your shipment from pickup to delivery, on his direct line (567) 666-4241. No hand-off to another rep.details
- Montway Auto Transport
- A pool of advisors who “work around the clock”, plus a chat bot and phone; no single named person is published for regular customers.source
- Sherpa Auto Transport
- A team of “transport experts” you can contact at any stage; no single named person is published.source
- SGT Auto Transport
- Separate sales, dispatch, support and claims teams; an assigned agent calls a few hours before pickup.source
- Navi Auto Transport
- “Dedicated personal advisors” (not named) from quote to delivery, plus AI chat around the clock; active shipments go to a dispatch team.source
- Ship A Car Direct
- “One point of contact” (not named), plus a team that monitors shipments and a live chat.source
- uShip
- You deal with the carrier or broker that wins your listing. uShip support is the backup and calls its own role limited.source
When you can reach them
- Brian (Leader Auto Ship)
- Every day, weekends included: Mon–Sun · 7am–9pm Eastern.details
- Montway Auto Transport
- Phone Mon–Fri 6am–10pm, Sat and Sun 7am–9pm (Central).source
- Sherpa Auto Transport
- Phone 7 days, Eastern: Mon–Thu 8am–9pm, Fri 8am–8pm, Sat 9am–6pm, Sun 10am–7pm.source
- SGT Auto Transport
- Mon–Fri around the clock; weekends 8am–9pm Eastern.source
- Navi Auto Transport
- Sales 7 days 7am–10pm and dispatch 7 days 8am–8pm; billing and cancellations Mon–Fri 9am–6pm (Eastern).source
- Ship A Car Direct
- Phone Monday to Friday, 8am–8pm Eastern; weekend hours not published.source
- uShip
- Phone Mon–Fri and, per one help page, Saturday 10am–4pm CST. No Sunday phone hours published.source
Seeing a price
- Brian (Leader Auto Ship)
- Route prices are on the route pages and the cost page, no email or phone needed.details
- Montway Auto Transport
- Its help center says the quote form asks for an email address, not a name or phone number.source
- Sherpa Auto Transport
- The online quote form asks for your name, phone and email before it shows a price.source
- SGT Auto Transport
- The online quote form shows no price on screen for a regular visitor; it sends your route and car in for a quote.source
- Navi Auto Transport
- Its calculator asks for your email and phone before it shows a price.source
- Ship A Car Direct
- The main quote form asks for name, phone and email and sends the quote by email; a separate estimate calculator says no personal info is needed.source
- uShip
- Bids come after you create a listing and a uShip account.source
When you pay
- Brian (Leader Auto Ship)
- Nothing until a carrier accepts your car with a pickup date. Then a card deposit; the balance goes to the driver after delivery.details
- Montway Auto Transport
- Nothing until a carrier is assigned; then a card payment (amount not published). The balance goes to the driver in cash or certified funds, not by card or personal check.source
- Sherpa Auto Transport
- Nothing at booking except a $1 card check. An initial payment (amount not published) once a carrier is assigned; the balance goes to the carrier in cash or certified check.source
- SGT Auto Transport
- Nothing at booking. When a carrier is assigned: a partial payment (amount not published) with the balance to the driver, or the full price.source
- Navi Auto Transport
- Nothing until a carrier is dispatched; then a broker fee (amount not published) on your card, and the balance to the driver. Prepayment can be required on orders over $2,200.source
- Ship A Car Direct
- A deposit (its service fee, amount not published) only after a carrier is assigned; the balance goes to the carrier in cash or cashier’s check.source
- uShip
- At checkout: either a booking deposit (provider fee plus uShip service charge) with the balance to the carrier, or the full price, held until delivery.source
Can the price change?
- Brian (Leader Auto Ship)
- The rate on your dispatch confirmation is fixed. No fuel surcharge or add-on at pickup or delivery, and any card fee is inside the quoted total.details
- Montway Auto Transport
- TruePrice Guarantee: if rates rise within 30 days of booking, Montway covers it. Running, factory-standard vehicles only; void if your details change or the car is posted with another broker.source
- Sherpa Auto Transport
- Price Lock Promise: if the carrier costs more, Sherpa covers the gap up to $300 per vehicle. Void if your order details change or the car is listed with another company.source
- SGT Auto Transport
- Best Price Guarantee: it may match or beat a lower price from a reputable competitor found within 24 hours of booking, with exclusions.source
- Navi Auto Transport
- Price Integrity Promise: the price can’t change without your approval. Its terms say a quote is not a binding total price and list five reasons a price can move.source
- Ship A Car Direct
- No price guarantee published.source
- uShip
- No price lock. If a provider charges more than booked for a shipment that matched your listing, uShip may reimburse up to $500.source
Cancelling
- Brian (Leader Auto Ship)
- Free any time before a carrier is dispatched. Once a carrier is assigned and on the way, a fee may apply, because the driver has held a spot on the trailer for your car.details
- Montway Auto Transport
- Free before a carrier accepts the order; at least $249 after, by email only.source
- Sherpa Auto Transport
- $50 per car before a carrier is assigned; the full initial payment after.source
- SGT Auto Transport
- $199 cancellation fee, by email only. No fee if the pickup window passes or the price goes up.source
- Navi Auto Transport
- Free before dispatch; $199 after.source
- Ship A Car Direct
- Free before a carrier is assigned; $100 after, per its terms.source
- uShip
- Its help center says a full refund if you cancel before pickup; its user agreement says the deposit and service charge can be kept as a cancellation fee.source
If the car is damaged
- Brian (Leader Auto Ship)
- The carrier’s cargo insurance: usually $100,000–$250,000 per open trailer, $250,000–$1,000,000 enclosed. You don’t need your own.details
- Montway Auto Transport
- The carrier’s cargo insurance first, plus Montway’s backup cover up to $250,000. Montway’s own liability is capped at the fees paid.source
- Sherpa Auto Transport
- The carrier’s insurance (at least $100,000 cargo). Note damage on the bill of lading and claim with the carrier within 7 days.source
- SGT Auto Transport
- The carrier’s cargo insurance ($100,000–$150,000 open, $250,000–$3,000,000 enclosed); you pay no deductible.source
- Navi Auto Transport
- The carrier’s cargo insurance. Navi’s own liability is capped at the broker fee it was paid.source
- Ship A Car Direct
- The carrier’s insurance pays first. Its Damage Free Guarantee pays up to $500 after the carrier’s insurer denies the claim.source
- uShip
- Under the carrier’s own terms. An optional uShip Protection Plan covers up to $100,000 per car, minus a $500–$750 processing fee per claim.source
Pickup dates
- Brian (Leader Auto Ship)
- Dates are estimates. A carrier usually accepts the car within 1–3 business days of booking.details
- Montway Auto Transport
- A window of about 1–5 days from your first available date. A guaranteed pickup date costs about 15–35% more.source
- Sherpa Auto Transport
- Standard window of 5 business days. No guaranteed dates; faster pickup costs extra.source
- SGT Auto Transport
- Estimates: a window of 1–3 business days after your first available date. Guaranteed pickup costs extra on select routes.source
- Navi Auto Transport
- Dates are estimates. A guaranteed pickup is an extra-cost option (fee not published); express pickup starts at $499.source
- Ship A Car Direct
- Dates are requests, not guaranteed. Usually picked up within a day or two of your first available date.source
- uShip
- Dates are estimates and not guaranteed.source
Things packed in the car
- Brian (Leader Auto Ship)
- 100–150 lbs included. 250–300 lbs adds $150–$200, priced before pickup.details
- Montway Auto Transport
- One suitcase or bag up to 100 lbs in the trunk, not insured.source
- Sherpa Auto Transport
- Up to 100 lbs in the trunk or below the windows, at your own risk.source
- SGT Auto Transport
- Up to 100 lbs in the trunk, not insured.source
- Navi Auto Transport
- Up to 100 lbs in the trunk if you tell them before dispatch; $1 per extra pound.source
- Ship A Car Direct
- Officially not allowed.source
- uShip
- Not allowed unless agreed with the provider before booking.source
How this page was made
Every line about another company comes from its own website, terms or FMCSA record on October 31, 2026, and links to the page it came from. It describes their published policies, not the service you would get from them. Policies change, so check the source before you book. If a line here is out of date, text me at (567) 666-4241 and I will correct it.
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